Open the app, tap "I'm a client — view my build", and enter the email address your builder has on file. We'll send you a secure sign-in link — no password needed.

Check your spam or junk folder for an email from SamaraVan. Make sure you entered the same email address your builder uses for you. Links expire after a short time — you can always request a new one.

Once signed in, your build overview shows the current phase, photo updates from the shop, your timeline, and any invoices your builder has shared.

Sign in to the app and go to your account section (clients: the Account section on your overview; builders: Settings). Tap Delete Account. This permanently removes your account and cannot be undone.

Try closing and reopening the app. If the problem continues, email us with a short description of what you were doing and we'll get it sorted.